MISCELLANEOUS AND TERMS & CONDITIONS

What else you need to know for your event


In this section, we are pleased to answer some frequently asked questions and to give you some basic information that may be of importance for planning your special occasion in our event and wedding location in Cologne.

Included in the hire charge:

The hire charges as stated include the following services:

  • A Chocolate Museum event manager
  • Provision of the necessary furniture
  • One bar each in the Bel Etage and/or Grand Cafe
  • Final cleaning of the event venue
  • Ancillary consumption costs
  • Waste disposal

Beginning of your event:

Bel Etage: Anytime

Reception at the Rhine terrace (60 min.):
Mo.-Fr. At 6 p.m.; Sa./So./ holidays at 8 p.m.

Reception at the Chocolate fountain (60 min.):
Mo.-Fr. at 6 p.m., Sa./So./holidays at 7 p.m.

Panoramic-restaurant: Mo.-Fr. at 7 p.m., Sa./So./holidays at 8 p.m.

Atrium:: Mo.-Fr. At 7 p.m.; Sa./So./ holidays at 8 p.m.

Chocolate factory: Mo.-Fr. At 7 p.m.; Sa./So./ holidays at 8 p.m.

The start of your event in the Panoramic-restaurant, Atrium or Chocolate factory depends on the museums opening hours. Events in the Bel Etage are not related to these because it is not located within the showrooms. The time and coordination of the set up and dismantling afterwards need to be arranged with us beforehand.

Service:

The service is generally included in the prices for food and beverages. After 1:00 a.m., an additional charge of €150 (Bel Etage) or €200 (Restaurant) per hour will be billed for our higher service and clearing-up costs. The rental period may be extended to 3:00 a.m. at most.

Number of guests:

Please inform us of the exact number of persons by no later than eight working days prior to the event. No allowance can unfortunately be made in the bill for reductions in the number of persons which are notified later.

Minimum charge:

Please note, that the minimum catering turnover is € 5000 on Friday and Saturday nights.

Children:

No charge is made for children up to the age of 6. For children up to the age of 12, we charge 50% of the buffet and menu prices quoted.


If you have more questions please contact us.

Standard Contract Terms for Events at the Cologne Chocolate Museum